Keep Calm
Eggs Are Here
Before you start, please select the option below that applies to your order.
- Before you begin unpacking, we kindly ask that you inspect the exterior of the parcel for any signs of damage. If you notice any issues, please pause your unpacking and refer to our Damaged on Arrival (DOA) Claims page for further instructions. It is essential to read the guidelines carefully and take clear photographs as requested. For prompt assistance, please contact us immediately by replying to your original order confirmation email. If the parcel is intact, you may proceed with unpacking.
- To achieve the best possible outcome, we highly recommend reviewing our Hatching Tips. You will find detailed guidelines and candling videos suitable for both beginners and experienced breeders, covering both incubator and broody hen hatching.
- Candling must be performed between Day 7 and Day 9. If you find that fewer than 50% of the eggs are viable, please review our Viability Matter Policy to check your eligibility for a claim. Once you have gathered the required evidence, reach out to us to lodge your claim.
- Thank you for visiting us to collect your eggs. As these eggs have not been subjected to postal transit, DOA claims do not apply. However, we recommend transporting them gently and avoiding any sudden temperature changes on your way home.
- To achieve the best possible outcome, we highly recommend reviewing our Hatching Tips. You will find detailed guidelines and candling videos suitable for both beginners and experienced breeders, covering both incubator and broody hen hatching.
- Candling must be performed between Day 7 and Day 9. If you find that fewer than 50% of the eggs are viable, please review our Viability Matter Policy to check your eligibility for a claim. Once you have gathered the required evidence, reach out to us to lodge your claim.
- Whether your quail eggs arrived by post or were picked up locally, we kindly remind you of their exceptionally delicate nature. As outlined in our Terms & Conditions and product description, please be advised that quail eggs are not covered by our Damaged on Arrival (DOA) or Viability Matter Policy.
- For the best possible outcome, please ensure you watch our comprehensive Hatching Tips designed specifically for both Bobwhite and Japanese quails. These guides provide essential insights and techniques to help you successfully incubate and hatch these wonderful birds.
Your Support means the world to us.
Thank you
Thank you for trusting us and choosing our eggs to grow your flock. We are truly honored to be a part of your hatching journey. We wish you a smooth and wonderful incubation experience, and we hope you welcome a brooder full of healthy, happy chicks very soon.
Happy Hatching,
Hanna & Topher
If you have a moment,
We are always striving to provide the finest care for our poultry and the best experience for our customers. If you have a spare moment, we would be incredibly grateful for your feedback. Your insights help us continue breeding happy, healthy birds and refining our practices.
No pressure, just happy clucks and genuine appreciation for your time.